Bonpoint is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

This accessibility statement applies to the website:


Bonpoint is partially compliant with the general framework for improving accessibility due to the non-conformities listed below.


The compliance audit with RGAA (General Reference Framework for Improving Accessibility) 4.1.2 conducted by Temesis reveals that:

  • 53.33% of the RGAA criteria are met.

In detail:

  • Number of conforming criteria: 32
  • Number of non-conforming criteria: 28
  • Number of non-applicable criteria: 46


The listed content below is not accessible for the following reasons:

List of non-conforming criteria:

- Images: Are decorative images properly ignored by assistive technologies?

- Frames: Does each frame have a frame title?

- Colors: Information on each webpage mustn’t be conveyed solely by color. Is this rule respected?

- Colors: Is the contrast between text color and background color sufficiently high on each webpage (excluding specific cases)?

- Colors: Are the colors used in interface components or graphic elements conveying information adequately contrasted (excluding specific cases)?

- Multimedia: Does each pre-recorded time-based media have textual transcription or audio description where necessary (excluding specific cases)?

- Links: Is each link explicit (excluding specific cases)?

- Scripts: Are scripts, if needed, compatible with assistive technologies?

- Scripts: Is each script controllable by keyboard and pointing devices (excluding specific cases)?

- Scripts: For each script initiating a context change, is the user informed or given control?

- Scripts: Are status messages correctly conveyed by assistive technologies on each webpage?

- Mandatory Elements: For each webpage, is the generated source code valid according to the specified document type (excluding specific cases)?

- Mandatory Elements: Is each language change indicated in the source code on each webpage (excluding specific cases)?

- Mandatory Elements: Tags mustn’t be used solely for presentation purposes on each webpage. Is this rule followed?

- Structuring: Is information on each webpage structured through appropriate use of headings?

- Structuring: Is the document structure coherent on each webpage (excluding specific cases)?

- Presentation: Are stylesheets used to control information presentation on the website?

- Presentation: Does visible content conveying information remain present when stylesheets are disabled on each webpage?

- Presentation: Is information still comprehensible when stylesheets are disabled on each webpage?

- Presentation: Is text still readable when font size is increased up to at least 200% (excluding specific cases) on each webpage?

- Presentation: Is the focus indicator visible for each focused element on each webpage?

- Presentation: On each webpage, Information mustn’t be solely conveyed through form, size, or position. Is this rule followed?

- Presentation: Can contents be presented without loss of information or functionality and without requiring vertical scrolling for a window with a height of 256px, or horizontal scrolling for a window with a width of 320px (excluding specific cases) for each webpage?

- Form: Does each form field have a label?

- Form: Is input control accompanied by suggestions facilitating error correction, where necessary, on each form?

- Navigation: Can content grouping areas present on multiple webpages (header, main navigation, main content, footer, search engine) be reached or skipped?

- Navigation: Is the tab order consistent on each webpage?

- Consultation: Can functionalities usable or available through complex gestures also be accessed through simple gestures (excluding specific cases) on each webpage?

Exemptions due to disproportionate size
List of inaccessible content exempted due to disproportionate size:

Contents not subject to accessibility obligation:

  • Files available in office formats published before September 23, 2018;
  • Third-party contents that are neither funded nor developed by the concerned organization and are not under its control.
    - Cookie modal
    - In-store reservation modal on the Product page
    - Google Maps card on the Store page


This statement was established on March 15, 2024.

Technologies used for the website development:

  • HTML
  • CSS
  • JavaScript

Test environment:

The web pages were tested using the following combinations of web browsers and screen readers:

- NVDA 2023.4 with Firefox 120

- Jaws 2023 with Firefox 120

- VoiceOver with Safari

The following tools were used during the evaluation:

  • WCAG contrast checker
  • HeadingsMap
  • Web developer
  • ARC Toolkit

Pages of the site that underwent compliance verification:

  1. Home:
  2. Collection:
  3. Product page with video:
  4. Cart:
  5. Account creation:
  6. Contact:
  7. Look:
  8. Rituals:
  9. Boutiques:


If you are unable to access a content or service, you can contact the website administrator to be directed to an accessible alternative or obtain the content in another form.

- Send a message here

- Contact our Customer Service here


This procedure is to be used in the following case:

You have reported to the website administrator an accessibility issue that prevents you from accessing content or services, and you have not received a satisfactory response.

- Write a message to the Defender of Rights (

- Contact the Defender of Rights delegate in your region (

- Send a letter by mail (free of charge, no stamp required)

Defender of Rights

Libre réponse 71120

75342 Paris CEDEX 07